Fill out a support request if you need advice or servicing
Need Support?
We strive to ensure you are always advised and serviced in the best possible way. Fill out the form below and we will contact you within 24 hours.
If your system is off grid
Please consider reviewing this checklist before submitting. An off-grid product is always part of a bigger system. Please double check the following before reaching out for support:
Are the batteries old, broken or empty?
Are there any faulty or loose fuses, cables or isolator switches?
Is the AC load too high or is there a short-circuit?
Are the generator settings correct?
Does the system suit the product?
Is the system configured correctly?
If you need support, please fill out a support request.
Auckland
